Question 1

Pricing

Accepted Answer

📢 Introducing Our New GoodChange Pricing Plans

We’re excited to share our updated pricing structure—designed to give you more flexibility, advanced features, and tailored support so you can focus on what matters most: raising more money, faster.

Why the Change?

Over the past year, we’ve added dozens of powerful new features like split fundraising forms, embeddable donation forms, advanced payout controls, and more. Our new plans ensure you get exactly the tools and level of support your campaign, organization, or firm needs—without paying for things you don’t.

New Pricing Tiers

Standard Plan Everything you need to launch and run an effective campaign, including:

Unlimited flexible forms
Spare change roundup donations
Custom thank-you emails
Free weekly ACH payouts
5 included user seats
Email & chat support

Growth Plan All Standard features, plus:

10 team seats
3 Embeddable donation forms
2 webhooks
Bundler dashboard (available September 1)
Weekly or monthly payout options
Priority support

Pro Plan All Pro features, plus:

Daily payout options
Unlimited embeds
Unlimited webhooks
Unlimited team seats
Dedicated support representative
First access to new features
Monthly strategy check-ins

Transparent Pricing

Our standard processing rate starts at just 3.75% + $0.25 per transaction, and we never charge extra fees for payouts. We also give your donors the option to cover fees, helping you keep more of every

Question 2

Create a New Campaign in Your GoodChange Account

Accepted Answer

Start a Campaign + Start Taking Donations

(GRAPHICS GUIDE BELOW)

Time to create a campaign! A campaign is simply a group of actions performed to generate a particular result. On GoodChange, a "campaign" is what we call an organization's entire fundraising operation.

| Who can create campaigns? Anyone! Running for office? You qualify. Working for a campaign or advocacy organization & have permission to set up fundraising software? You qualify too! And, marketing or management consultants and agencies can create campaigns for each of their clients, as many as needed.

Now, creating a campaign:

Make sure you are logged in at www.goodchange.app.
Click 'Add Campaign.'
Provide the needed information for your campaign including campaign name, primary email, phone, type of campaign, and your location.
Click "Continue". Congrats! You created your first campaign!

Next up? LINK YOUR BANK ACCOUNT and verify your ability to accept donations!

GRAPHICS TO GUIDE YOU

![](https://storag

Question 3

Create a GoodChange Account

Accepted Answer

Level up your fundraising game on GoodChange! We value your time, so we're here to expedite the process and make it as easy as possible. First things first, create your account. Here's how:

| Please note - the required information must be an exact match to your organizational and banking paperwork. Also, have your EIN/TaxID, legal business name, and banking information ready to make the process as quick as possible.

Go to www.goodchange.app, click "Create an Account" at the top right
Provide your name and email address

|| Use an email you have immediate access to. We'll send a verification code to your email to open the account.

Enter the verification code & you're set! You have an account!

Now, let's START A CAMPAIGN >>

Question 4

Link Your Bank + Verify Your Account

Accepted Answer

You're gonna raise so much money on GoodChange!! And we need to send that money to your bank.

Once you've created a campaign, you'll be prompted to connect a bank account by verifying it through Stripe.

|| This step can be completed at a later time by visiting the dashboard. You won't be able to access donations until your bank is connected and verified.

Log in, click the appropriate campaign in your dashboard, then click "Start Verification"

You'll be redirected to Stripe and will see a message that says, "Level Wins partners with Stripe to provide secure donations."

| WHO IS LEVEL WINS? Level Wins is GoodChange's parent company. As we expand our services, this is an easy way for us to share administrative services across our platforms.

Follow the instructions to verify your bank account through Stripe. You will need the following information: -Location -Type of Business -Legal Business Name -Your DOB -PHYSICAL street address -Last four of your SSN -Phone number -Online banking credentials OR routing & account numbers

Your Type of Business

Do you have an EIN? if so, you'll likely be classified as a non-profit. If you are an LLC, pick "Company" when asked to provide your business type. If you are operating without an EIN, you will need to sign up as an "Individual" for business type.

No matter if you're a 501C3, 501C4, PAC, Trade Associat

Question 5

Create Tracking Links for Fundraisers and Events

Accepted Answer

Follow these steps to add as many marketing links as you want!

Log in. In your dashboard, click "Marketing" and then click "Links"
Click "Add Link"
Fill out the relevant form fields
Click "Add Marketing Link" and you're done!
Click "Ready to Share"
Then paste the link where ever you want it to go!

Question 6

What does "Private" mean on the donation form?

Accepted Answer

We're always looking for ways to deepen engagement between donors and their beneficiaries, and what better way than to leave a note of encouragement? We give these donors the ability to stay private on the web while still providing campaigns with all of the necessary information for reporting purposes.

"Private" on the donation form means that the donor's name won't show publicly on the beneficiary's page. Here's how it looks to the donor as they are making the donation:

Private note

Here's how it looks when a donor chooses to display their name:

post_public

Here's an example of some posters who choose to stay "anonymous":

posts_some_anon

Questions? Email us at support@goodchange.app.

Thank you!

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